Terms and Conditions

Equine Herbology supplies herbal and nutritional feed supplements for horses in the United Kingdom. Contact us at Equineherbology@hotmail.com or 01995 672464.

Our products are complementary feed supplements for horses. They are intended to support normal health, comfort and wellbeing as part of good horse management. They are not medicines and should not be used to diagnose, treat, cure or prevent disease. Always speak to your vet before introducing new supplements, especially if your horse is pregnant, competing, taking medication or has a diagnosed condition. If you compete, check current rules with your governing body.

Natural ingredients vary slightly in colour, aroma and texture between batches. Product images are for illustration.

Your order is an offer to buy. A contract is formed once we send you an order confirmation email. If an item is unavailable or a price is listed in error, we will contact you and offer an alternative or a full refund.

Prices are in pounds sterling and shown on the product page. Payment is taken securely at checkout by Stripe. Only one discount code can be applied per order, and promotional codes are valid only for the period stated.

We deliver to UK mainland addresses. Delivery is free on orders over £35. For orders under £35, delivery costs £2.99 up to 2kg or £4.95 over 2kg. We aim to dispatch promptly, but delivery dates are estimates and are not guaranteed.

Under the Consumer Contracts Regulations you may cancel most online orders within 14 days of receiving them and return the goods within 14 days of telling us. Goods must be unopened, unused and in their original sealed packaging. For health and hygiene reasons we cannot accept opened or part-used feed supplements unless they are faulty.

Return postage is your responsibility unless the item is faulty or incorrectly supplied. Refunds are issued to the original payment method within 14 days of receiving the goods back.

If something arrives damaged, faulty or not as ordered, contact us within a reasonable time and we will arrange a replacement or refund. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Nothing in these terms limits our liability where it would be unlawful to do so. We are not liable for losses caused by using our products in a way that is not in line with the feeding guidance on the pack, or in place of veterinary advice.

How we handle your personal information is set out in our Privacy Policy.

These terms are governed by the law of England and Wales, and disputes will be dealt with by the courts of England and Wales.